Grand Nails and Spa Surcharge Policy

1. Purpose
The purpose of this policy is to outline the guidelines and procedures regarding surcharges applied to certain services or circumstances at Grand Nails and Spa. This policy aims to ensure transparency and inform customers about additional charges that may be applicable, particularly for customers who choose to pay using credit cards to offset the credit card processing fees.

2. Surcharges
2.1. Service-specific Surcharges: Certain services may have additional surcharges due to factors such as increased product usage, extended service duration, or specialized techniques. These surcharges will be clearly communicated to customers before the service is performed.
2.2. Extra Service Requests: If a customer requests additional services or enhancements during their appointment that were not initially scheduled or included in the original service, an additional surcharge may be applied. The customer will be informed of the surcharge amount before proceeding with the additional service.
2.3. Credit Card Processing Fee: To offset the credit card processing fees imposed by financial institutions, a surcharge may be applied to customers who choose to pay using credit cards. The surcharge amount will be clearly communicated to customers before the payment transaction is processed.

3. Communication and Consent
3.1. Transparent Pricing: Grand Nails and Spa is committed to providing transparent pricing information to customers. All surcharges, including the credit card processing fee, will be clearly displayed or communicated verbally to customers before the service is rendered and payment is processed.
3.2. Customer Consent: By proceeding with the appointment or additional service request and choosing to pay using a credit card, the customer acknowledges and agrees to the applicable surcharge(s), including the credit card processing fee, as communicated by Grand Nails and Spa.

4. Policy Review
This policy will be periodically reviewed to ensure its relevance, effectiveness, and compliance with applicable laws and regulations. Any necessary updates will be made accordingly.